Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. As a user accessing our services from the United Arab Emirates, you have the right to understand what information we collect through cookies and how you can control their usage. This policy applies to all visitors and registered users of our platform, ensuring transparency in our data collection practices while maintaining the optimal functionality of our gaming services.

What Are Cookies

Cookies are small text files stored on your device when you visit our online casino platform. These files contain information that helps us recognise your browser and provide personalised gaming experiences. Cookies serve various purposes, from maintaining your login session to remembering your gaming preferences and ensuring the security of your account. Similar technologies include web beacons, pixel tags, and local storage objects, all designed to enhance your interaction with our gaming services whilst maintaining compliance with UAE digital privacy standards.

Types of Cookies We Use

Cookie TypePurposeDuration
Essential CookiesEnable core functionality including account authentication, game loading, and secure transactionsSession or up to 12 months
Performance CookiesCollect anonymous data about platform usage, game performance, and system optimisationUp to 2 years
Functional CookiesRemember your preferences, language settings, and personalised gaming configurationsUp to 12 months
Marketing CookiesTrack promotional campaign effectiveness and deliver relevant gaming contentUp to 13 months

How We Use Cookies

Our cookie implementation serves multiple critical functions within our gaming platform. We utilise cookies to maintain secure user sessions, preventing unauthorised access to your account and ensuring safe transactions. Game preferences, including favourite slots and table game settings, are stored to provide seamless gaming experiences across multiple sessions. Additionally, cookies help us detect potentially fraudulent activities, maintain responsible gambling controls, and ensure compliance with UAE gaming regulations. Performance monitoring through cookies allows us to optimise game loading times and identify technical issues that might affect your gaming experience.

Third-Party Cookies

Certain third-party service providers may place cookies on your device to support our platform operations. These include payment processors facilitating secure deposits and withdrawals, game developers providing slot machines and live casino games, and analytics services helping us understand user behaviour patterns. All third-party cookie usage adheres to our strict privacy standards and UAE regulatory requirements. We maintain agreements with these providers ensuring they handle your data responsibly and only for purposes directly related to enhancing your gaming experience.

Cookie Consent and Management

Upon first visiting our platform, you will encounter a cookie consent banner allowing you to customise your cookie preferences. You can accept all cookies for optimal functionality or selectively choose cookie categories based on your privacy preferences. Essential cookies cannot be disabled as they are necessary for core platform security and functionality. Your consent choices are stored and can be modified at any time through our cookie preference centre, accessible from any page footer. We respect your privacy choices whilst ensuring continued access to our gaming services.

Browser Cookie Controls

  1. Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
  2. Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data
  3. Safari: Go to Preferences > Privacy > Manage Website Data
  4. Microsoft Edge: Select Settings > Site permissions > Cookies and site data
  5. Opera: Visit Settings > Advanced > Privacy & Security > Site Settings

Mobile Device Cookie Management

Mobile users can manage cookie settings through their device browsers or our dedicated mobile application settings. iOS users should access Safari settings through the device Settings app, whilst Android users can modify cookie preferences within their chosen browser application. Our mobile platform respects all cookie preferences set through these channels, ensuring consistent privacy controls across all devices. Push notification preferences and location data usage can also be controlled through your device’s privacy settings.

Data Retention and Cookie Lifespan

Different cookies have varying retention periods based on their functionality and legal requirements. Session cookies expire when you close your browser, whilst persistent cookies remain active for predetermined periods ranging from days to years. We regularly review and purge expired cookie data to maintain optimal system performance and comply with UAE data protection standards. Users can manually clear cookies at any time, though this may require re-authentication and reset personalised settings.

Impact of Disabling Cookies

Disabling cookies may significantly impact your gaming experience on our platform. Essential functions such as account login, game saves, and secure transactions require cookie support to operate correctly. Preference cookies ensure your gaming settings remain consistent across sessions, whilst performance cookies help us maintain optimal platform speed and reliability. Marketing cookies support our promotional offerings and personalised gaming recommendations. We strongly recommend maintaining essential cookies whilst allowing you complete control over optional tracking technologies.

Updates to Cookie Policy

This Cookie Policy may be updated periodically to reflect changes in our services, technology implementations, or regulatory requirements within the UAE. Significant modifications will be communicated through email notifications to registered users and prominent platform announcements. Continued use of our gaming services following policy updates constitutes acceptance of revised cookie practices. We encourage regular review of this policy to stay informed about our data collection and usage practices. Last updated: January 15, 2026.